Shipping & Returns
Shipping
Pipe Fittings and AgStore orders under $200 have a subsidised $12.00 freight charge NZ wide.
160mm to 1200mm Culverts and PVC Pipe orders under $1000 have a $100 freight charge to a transport depot and possibly to site. Rural deliveries may incur an addtional freight charge
Freight free
- Pipe Fittings and AgStore orders over $200 are freight free.
- 160mm to 1200mm Culverts and PVC Pipe orders over $1000 are freight free to a transport depot and possibly to site. Confirmed with an adress by quote or please enquire by phone - 0508 348 846
- 1300mm to 2100mm Culvert Pipe orders - freight needs to be confirmed with an address by quote or please enquire by phone - 0508 348 846
All prices are excluding GST.
We aim for all products to be sent the same working day and with most centers we aim for delivery within 24 hours of an order been received. With RD addresses, this is very dependent on your rural delivery service and we welcome your recommendation and feedback.
Returns
You may return new, clean and unused items sold by us within 10 days of delivery for a refund (excluding shipping and a 20% restocking fee may apply). Non-stocked items are not returnable. Please contact us to notify us which items are to be returned. We will email a credit note and despatch required exchange items if required.
Items should be returned quoting the credit note details and in new condition.
We will cover the return shipping costs if the return is a result of our error. Either by arranging a courier pickup or sending a ticket.
Obviously, Items that are dirty or damaged (unsuitable for resale) won’t be refunded. Appreciate your understanding with this – avoid tool and transport damage etc.